Whitecroft Lighting (the Company) products are supplied with a 5-year warranty for any manufacturing defect that may occur with the products during this time. This 5-year warranty starts from the date of invoice and applies to Whitecroft branded products. (Product)
The Company may repair the product on site free of charge, repair or deliver replacement product free of charge or issue a credit note for the net invoice value of the product with defects that can be verifiably shown to be due to a manufacturer fault. The course of action taken will be at the Company’s sole discretion.
The Company will repair a returned Product or deliver a replacement Product or component of the Product, free of charge, or issue a credit note for the original value of the defective Product that can be verifiably shown to be due to a manufacturer fault. The course of action taken will be at the Company’s sole discretion.
The warranty only applies to products used within the allowed specifications and only if the products have been installed and operated in accordance with the manufacturer’s instructions that are supplied with the product, or available on request -
The warranty is subject to the following provisions:
Consequential losses incurred resulting from any defect with the Product including but limited to delivery costs, assembly costs, on-site installation costs, loss of profit, loss of business, damages, will not form part of the agreed claim.
Statutory rights and claims shall not be affected by this warranty.
If you require any assistance with regards to our products please do not hesitate to contact our Customer services team on +44 (0)161 330 6811.
Effective from 25/07/2015