Planning, commissioning and training services

Our range of services for a de-risked installation, seamless handover and ongoing support to keep your system compliant and optimised.

Commissioning and controls services

Derisk your installation

Plan right

Our plan right service provides you with pre-to-post project support. Full technical drawings, wiring schematics and detailed step-by-step instructions remove complexity and give your teams complete confidence in achieving a right-first-time install.

Hands-on support for an efficient install

Install right

When it comes to smooth installations, nothing beats a ‘toolbox talk’. Together, we’ll take the drawings and wiring schematics off the page and into site reality, ensuring every member of your team is briefed and ready to go, saving you time and money. Our field engineer will also be on hand to answer any questions that arise as your project progresses.

Commissioning

Quality assurance with optimised energy performance and full compliance

Knowing you have delivered the design vision and met the needs of your client is the true marker of installation success. So why take risks? Our commissioning service is the ultimate quality, comfort and compliance guarantor, but it also goes further:

  • Optimise your system for significant future energy savings and meet your carbon reduction ambitions through features like daylight saving and occupancy timers.
  • Get the perfect set-up for your end user; maximising the flexibility of their space as well as ensuring visual comfort and wellbeing through things like circadian rhythm programming. Vital if you are looking to achieve recognised building accreditations like BREEAM and WELL.
  • Emergency compliance testing and reporting for peace of mind that you’re handing over a fault-free, fully tested system.

Health checks

Keeping you running compliant and smoothly

Annual health check

Whatever controls system you have in place, we proactively identify potential issues before they cause disruption, optimising performance and extending the life of your smart lighting system. 

Let us take the risk out of your lighting and compliance with a full check of the centralised emergency and controls system to identify and remedy any faults and ensure everything is running smoothly.

Emergency compliance taken care of

Emergency compliance

Total peace of mind that your emergency lighting is compliant with safety standards and ready to perform when needed. We’ll carry out your monthly functional test and annual duration test remotely, via the Organic Response Portal, notifying you of any faults and taking the lead on the necessary action, right down to ordering the parts and booking an engineer for you.

Training and call out services

Get the best from your system with an expert handover

User training

Whether you're a contractor responsible for handing over a smart building, a remote facilities manager or an on-site building manager, our user training services ensure you have everything you need to keep your system healthy and compliant. 

Our engineer will give you the confidence to manage and maintain your system, including how to run compliance and emergency testing, and understand and respond to fault notifications.

Expert support whenever you need us

Call out

Supplement your standard warranty with expert on-site support with call out. Our teams will be on-hand to identify and remedy problems on a case-by-case basis.

With each project having different requirements; our qualified engineers will arrive equipped for the task in hand, working in accordance with site restrictions.

Interested in more of our smart project services?

Click to view our other project services

Book a call out

Our mobile commissioning engineers are on-hand to support your project, whatever your requirements.

Can we offer any further assistance?

  • We can help choosing the right products
  • Advice on product specification 
  • Further background on our services
  • Or any specific question you may have
help_outline Commissioning enquiry